Job Description:
Title: Senior Windows Engineer – Cloud Success
About Us: BharathCloud is a leading cloud services provider that offers secure and reliable cloud solutions to businesses of all sizes. Our mission is to provide our clients with innovative cloud solutions that drive their digital transformation initiatives.
Description:
Senior Windows Engineer responsible for the design, implementation, and maintenance of enterprise-level Microsoft Windows systems and infrastructure. Providing technical assistance to clients both in person and remotely. Their primary responsibility is to lead initiatives, mentor junior team members, and collaborate with cross-functional teams.
Roles and Responsibilities:
Candidates would be working in Windows Admin, support, and maintain Windows Server environments
Candidates would be working in physical and virtual server’s environments.
Candidates would be working in various windows operating systems (2012,2016,2019,2022).
Candidates primarily working on troubleshooting windows issues, identify root causes, and implement solutions
Monitor system performance, availability, and usage to maintain optimal uptime, ensuring smooth operations.
Should be familiar with Design and deploy infrastructure solutions using Microsoft technologies such as Active Directory, Group Policy, DNS, DHCP, IIS and WSUS.
Manage virtualization platforms like Hyper-V, VMware and KVM.
Should be familiar with Automate tasks using PowerShell or other scripting tools
Candidates will be working on SLA driven performance indicators like response and resolutions in timely manner.
Should be familiar with ITIL systems/processes like service request, incident, change, problem, etc
Should be familiar with Priorities, urgency and impact of IT environment.
Collaborate with cross-functional teams to resolve technical problems
Document incidents, procedures, and resolutions accurately
Perform routine windows health checks and preventive maintenance
Assist in maintaining windows security and compliance
Candidate will be working in IT Industry supporting framework like ITIL, PMP, HIPAA etc
Candidates would be supporting with ISO standards like ISO 27001, 27017/18
Candidate should be willing work in 24×7 support environment.
Should be an active team member and work with collaboration with peers in the systems.
Work towards highest levels of customer satisfaction and ratings.